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Terms & Conditions

Cafenella Online Shop – Terms and Conditions

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1. General Information Cafenella is operated by Companymanager Australia Pty Ltd, 29 Regatta Avenue, Oxenford QLD 4210, Australia. By placing an order on our website, you agree to be bound by these Terms and Conditions. All purchases are subject to Australian Consumer Law.

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2. Payment Terms

  • Orders must be paid in advance (Prepayment).

  • We accept credit card payments.

  • Invoice payment is available upon request for approved customers.

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3. Refunds and Returns

  • Refunds are only available for items returned in their original, unopened packaging.

  • All return requests must be made within 14 days of delivery.

  • The customer is responsible for return shipping costs unless the product is faulty or incorrectly delivered.

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4. Australian Consumer Law

  • Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.

  • In the event of a dispute, the governing jurisdiction is Queensland, Australia.

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5. Disclaimers To the extent permitted by law:

  • All products and information on this website are provided "as is" and "as available".

  • We do not make warranties or representations beyond those required by law.

  • Specifications, availability, and pricing of products are subject to change without notice.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

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6. Intellectual Property All content on the Cafenella website (including images, text, and logos) is the property of Companymanager Australia Pty Ltd and may not be copied or reproduced without permission.

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7. Privacy We are committed to protecting your personal information. For details, please refer to our Privacy Policy.

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8. Contact For any questions or concerns, please contact us:

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Thank you for shopping with Cafenella.

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